Privacy & cookies
Last updated: 13 November 2026
This notice explains what personal data we collect on this site, why, for how long and what your rights are, under the EU General Data Protection Regulation 2016/679 (GDPR).
Who is responsible
The data controller is DUES, Naples, Italy. For any privacy question you can contact us with a message on Instagram (@dues_official). ig.me/m/dues_official
Newsletter
If you sign up for the newsletter, we keep your email address, the language of the site you signed up from, the sign-up date and, if you unsubscribe, the date you did so.
We use this data only to send you the DUES newsletter: news, promotions and any personal discount codes. If a newsletter contains a discount code, the code is linked to your address and we record whether it has been used.
The legal basis is your consent (Art. 6(1)(a) GDPR), which you give by ticking the box on the form. You can withdraw it at any time with the “Unsubscribe” link in every email; this doesn't affect emails sent before.
Our emails contain no pixels to track opens or clicks.
How long we keep data
We keep newsletter data for as long as you're subscribed. After you unsubscribe, we keep your address marked as “unsubscribed” only so we don't email you again by mistake and can show your choice was respected. If you want it deleted completely, write to us.
Orders and messages
Orders are placed by messaging us on Instagram or WhatsApp. Those conversations take place on Meta's platforms and are covered by their privacy policies; we use what you write to us only to reply and handle your order.
Service providers
To run the site and the newsletter we rely on these providers, who process data on our behalf and only on our instructions:
- Resend (Resend, Inc., USA): sends the newsletter emails. Transfers to the USA are covered by the European Commission's standard contractual clauses.
- Supabase: the database where sign-ups are stored, on servers in the European Union (Frankfurt).
- Vercel: hosts the site. For security it logs technical data such as IP address and browser, kept for a short time.
Your rights
You can ask us at any time to access, correct or delete your data, restrict its use, receive it in a readable format or object to its processing (Arts. 15–21 GDPR). We reply within one month.
If you think your data is being handled incorrectly, you can complain to the Italian data protection authority, the Garante per la protezione dei dati personali (www.garanteprivacy.it).
We don't sell your data or use it for automated decisions or profiling.
Cookies
The site only uses technical cookies needed for it to work, which don't require consent. We don't use analytics or marketing cookies; if we add them in the future, they will only be turned on with your consent through the cookie banner.
| Cookie | What it does | Duration |
|---|---|---|
| cookie_consent | Remembers your cookie choice. | 6 months |
| sb-*, admin_lang, admin_hint | Only for DUES staff signing in to the private area: keep them signed in and remember their language. | Until sign-out or inactivity |
The newsletter uses no cookies. You can change your cookie choice at any time:
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